Industry Spotlight | Yunji Technology's 'Hotel Intelligent Agent' Wins Best Annual Supplier in Hospitality Industry

03/19 2025 468

Recently, the '16th Luxury Hotel and Resort Forum and the 2nd Cultural Tourism Accommodation Innovation Forum', hosted by GBE, a pioneering global building information service provider, commenced with great fanfare at the Radisson Collection Yangtze River Hotel in Shanghai. This gathering united over 400 industry luminaries, including experts, scholars, hotel management firms and owners, investment institutions, design leaders, and tourism investment groups, to delve into the prospects, challenges, and novel avenues confronting the sector amidst the innovative and transformative era of hotel cultural tourism.

Scene from the 16th Luxury Hotel and Resort Forum and the 2nd Cultural Tourism Accommodation Innovation Forum


Yunji Technology, a trailblazer in robot service intelligent agents, participated in the forum with its hotel intelligent agent service solution and multimodal robot 'UP'. In a roundtable discussion, the company engaged in a dialogue on 'The Path of Hotel Digital Intelligence Advancement - Decision-Making Game, Return to the Essence of Service, and Exploration of Technology Application Boundaries' with senior executives from renowned hotel and tourism enterprises. Together, they sought out optimal strategies and contemplated the future of the industry.

Roundtable discussion on 'The Path of Hotel Digital Intelligence Advancement - Decision-Making Game, Return to the Essence of Service, and Exploration of Technology Application Boundaries'


Collaborative Exploration of Hotel Digital Intelligence

Yunji Technology's Hotel Intelligent Agent Solution Garners Attention


Zhao Yongbo, CMO of Yunji Technology, was invited to participate in the roundtable discussion on 'The Path of Hotel Digital Intelligence Advancement'. He engaged in insightful conversations with decision-makers from entities such as the Hotel Digitization Committee of the China Hotel Association, BTG Homeinn Hotel Group, and Shanghai Greenland Hotel Group.

Zhao Yongbo of Yunji Technology at the roundtable discussion


During the roundtable, Yunji Technology emphasized that true digital intelligence transcends mere technology accumulation; it necessitates a return to the core of service excellence. As an industry-renowned innovator, Yunji Technology has successfully developed HDOS, the sector's first digital solution, which significantly enhances guest experiences and optimizes service processes.


Building upon HDOS, the pioneering digital human 'Yuni' incorporates 'disembodied intelligence and embodied intelligence' robots, integrating end-to-end AI closed-loop services into business workflows. This fusion creates a hotel intelligent agent that harmoniously blends 'embodied intelligence + scenario intelligence'.


Composite Multimodal Robot 'UP' Makes a Stunning Debut

Intelligent Service Shapes the Future of Hotels


At the forum, Yunji Technology showcased its new-generation composite multimodal robot 'UP'. Through a live simulation, it vividly demonstrated the design philosophy of 'one machine with multiple functions, time-sharing reuse', capable of performing across all weather conditions, times, scenarios, and tasks.


'UP' functions akin to a 'Transformer', adeptly managing multiple tasks and personalized needs simultaneously. It excels in multi-task coordination, fulfilling the service requirements of cross-scenario, multi-function, and lightweight customization. This innovation sets a new standard in intelligent services, genuinely realizing the synergy between robots serving humans and collaborating with them to benefit the industry.


During the award ceremony, Yunji Technology, as the sole embodied intelligent robot company nominated, was honored with the 'Best Annual Supplier Award'. This accolade signifies that the company's robust capabilities have been widely acknowledged within the hotel and tourism industry.


As a leader in the deep cultivation and application of cutting-edge AI technology, Yunji Technology, fortified by its strong technical prowess and long-term development vision, will continue to leverage embodied intelligent robots as touchpoints and digital systems as the backbone. Driven by the dual engines of consumption upgrading and industrial transformation, the company aims to provide more comprehensive and advanced solutions for the digital intelligence transformation of the hotel industry.

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