Author | Sun Pengyue

Editor | Da Feng

AI Agent, the hottest tech concept of 2025.

Gartner predicts that by 2028, AI Agents will autonomously handle at least 15% of daily work decisions, and 33% of enterprise software applications will incorporate them.

It's safe to say that mastery of AI Agents will dictate technological discourse for the next decade.

So, what exactly is an AI Agent, and how does it differ from the large AI models we're accustomed to? What transformations can it bring to human work and life?

Amidst a flurry of questions surrounding this new concept, tech giant Lenovo took the initiative to provide a paradigm-shifting answer.

On May 7, the 2025 Lenovo Tech World Innovation Conference officially commenced. This time, Lenovo showcased its achievements in comprehensively laying out the AI ecosystem to the world.

Among an array of products that included a full range of AI devices, the most anticipated event was the domestic debut of the 'Super Agent'.

The 'Super Agent' represents a pivotal breakthrough in hybrid AI, marking the next phase after 'first-generation agents'. It typically possesses abilities such as self-learning, reasoning, understanding, perception, and decision-making, enabling autonomous decision-making and action based on environmental changes and needs, along with cross-modal perception and interaction.

In layman's terms, the first-generation agent is akin to a Famicom-era game console, requiring game cartridges (chips and devices) to meet user needs.

Conversely, the 'Super Agent' is akin to a Nintendo Switch, built directly on a foundation of multiple models and agents, seamlessly connecting devices, edges, clouds, and other scenarios to serve both enterprise and individual users without relying on any single model, chip, device, or form factor.

At this year's 2025 Lenovo Tech World Innovation Conference, the 'Lenovo Tianxi Personal Super Agent' made its official debut.

As a 'Super Agent', Tianxi possesses three core capabilities: perception and interaction, cognition and decision-making, and autonomy and evolution. The more you use it, the better it understands you.

In terms of performance, Tianxi achieves multimodal perception and intention-driven natural interaction. For instance, if you see an interesting picture shared by a friend on social media, you can simply chat with Tianxi, and it will ascertain your precise intention through natural conversation.

It first identifies specific scenic spot information in the photo, then filters out your preferred vacation times and free slots on your calendar, and finally designs a comprehensive travel plan for you to choose from.

But that's not all Tianxi can do. It can also tap into a personal knowledge base integrated from cross-device data to assist you in making inferences and judgments. For example, it determines budgets and arranges hotel bookings, restaurant reservations, and vehicle reservations by identifying family relationships and past consumption habits.

It's like a versatile personal assistant, perfectly understanding user intentions and formulating a series of itinerary arrangements based on user habits for user selection.

Of course, the 'Super Agent' doesn't just serve individual users; it also brings innovative productivity to enterprises. This time, Lenovo also released the 'Lenovo Lexiang Enterprise Super Agent', further empowering various industries with AI.

Enterprise AI has always been constrained by computing power costs, but behind the Lexiang Enterprise Super Agent, Lenovo provides the most comprehensive and energy-efficient computing resources spanning the edge-cloud industry, helping enterprises reduce training costs and accelerate AI reasoning.

Simultaneously, Lexiang can access data and information from various departments and regions across devices and ecosystems, autonomously orchestrate steps, automatically execute tasks, and ensure absolute security of enterprise data. For enterprises, Lexiang is not just an employee; it's an 'epitome of employees' that encompasses everything and is capable of doing anything.

From the 'Lenovo Tianxi Personal Super Agent' for individual users to the 'Lenovo Lexiang Enterprise Super Agent' for enterprises, this might just be the historical moment when the door to AI Agents has truly been pushed open.

In previous years, we felt the convenience brought by large AI models to our work. But now, Super Agents will further elevate, becoming the primary entry point for individuals and enterprises to solve problems and meet needs.

Broadly speaking, an agent is an autonomous system evolved from large model technology. Specifically for Super Agents, Yang Yuanqing, Chairman and CEO of Lenovo Group, provided a standard definition:

'Possessing three core capabilities: enhanced environmental perception and interaction capabilities, personalized cognition and decision support, and autonomous task planning and continuous learning ability. Users can interact with agents through natural means such as voice, text, and device touch.'

'Agents are no longer dependent on a single device but are bound to 'people', integrating data from all user devices and becoming a digital assistant for personal life under the premise of security and privacy.'

From Lenovo's paradigm-shifting answer for Super Agents, we can clearly perceive that 'environmental perception - autonomous decision-making - value alignment' forms the 'golden triangle' of Super Agents.

Under this standard, Super Agents are no longer constrained by traditional forms of interaction and can achieve dynamic analysis of physical and digital environments through multimodal inputs such as vision, hearing, and touch.

Yes, Super Agents are becoming increasingly human-like. However, the value of agents does not lie in replacing humans but in expanding human cognitive boundaries.

Many functions of Lenovo's Super Agents are designed to alleviate the burden on humans and enhance productivity. Among them, the 'Model Factory' and 'Model Orchestration' functions are the most typical.

Currently, large models are emerging incessantly. Whether it's foreign tech giants or domestic internet companies, new modalities and versions of large models appear every month.

These leading large models often have billions or even trillions of parameters and are too extensive to be directly installed on consumer-grade devices.

Therefore, how to optimize and deploy the most advanced existing large models in a shorter time is the first test of each company's technical prowess.

Facing this industry challenge, Lenovo's self-developed 'Model Factory' offers a novel solution.

In the 'Model Factory', the deployment of large models is infinitely simplified, reducing deployment time from months to weeks. This allows users to swiftly adopt the latest large model-related technologies available on the market.

On the other hand, for individual users, the models currently available on the market each have their unique functions tailored to different scenarios, such as chatbots, text-to-image robots, text-to-video robots, etc.

Multiple versions and functionally distinct large models are installed on devices, but in actual usage scenarios, users become flustered and unable to immediately select the most suitable large model to solve the current problem.

Lenovo's Super AI Agent, equipped with 'Model Orchestration' technology, can accurately identify the user's environment and needs and then autonomously select the most appropriate model size and type for each task.

No need to be flustered; connect with the Super Agent for a 'one-stop solution'.

Whether it's the 'Model Factory' or 'Model Orchestration', the paramount advantage of connecting with agents is convenience. This is also the core proposition of this year's 2025 Lenovo Tech World Innovation Conference: 'Truly Usable AI Agents'.

From a dominant player in the PC field to an AI ecosystem builder, Lenovo has taken 40 years to complete its transformation from 'manufacturing' to 'intelligent manufacturing'.

At the 2025 Lenovo Tech World Innovation Conference, Liu Jun, Executive Vice President of Lenovo Group and President of Lenovo China, revealed that Lenovo's cumulative sales of AI PCs have surpassed 1 million units; server revenue has increased by 172% year-on-year, positioning it in the first tier.

According to Canalys data, in 2024, Lenovo shipped 13.7 million PCs, firmly occupying the top spot with a market share of 35%. Simultaneously, Lenovo's AI PC product matrix covers business, gaming, and consumer scenarios, taking the lead in completing product iterations in the AI era.

It can be said that Lenovo is already the undisputed leader in the AI PC field.

However, Lenovo's ambitions do not cease at AI PCs. Instead, it aims to complete its strategic layout through Super Agents, fostering a competitive edge through differentiation in the three areas of AI terminals, AI infrastructure, and AI solutions and services.

The crux of all this lies in Super Agents, which can also extend their reach to all businesses within the Lenovo Group.

Whether it's IDG (Intelligent Devices Group), ISG (Infrastructure Solutions Group), or SSG (Services Group), they will all be empowered by AI. Through Super Agents, the industrial ecosystem will be reconstructed, and a closed loop from hardware to services will be realized leveraging the AI technology foundation.

In essence, the technical architecture of Lenovo's Super Agents is a reconstruction of intelligence. Through the implementation of Super Agents, Lenovo has achieved full coverage of AI training, enterprise operations, and personal use, spanning the entire AI productivity process.

As a company with a vast business portfolio encompassing PCs, mobile phones, servers, and enterprise services, Lenovo is one of the few in the industry that integrates 'hardware + software + services', allowing the application of AI hardware and software to transcend specific design scenarios and transform into the capability of AI to provide full-stack services.

In 2024, Lenovo celebrated its 40th birthday, and 2025 marks the beginning of its fifth decade. It has now shed the label of being a 'computer seller' and emerged in the public eye as a new AI technology giant.

Super Agents are Lenovo's pioneering answer.